Verify the OOF URL when AutoDiscover was successful
The
protocol group to look in is as follows:
When
using Outlook internally (or via VPN) with Outlook Anywhere disabled:
Protocol:
Exchange RPC
When
using Outlook internally (or via VPN) with Outlook Anywhere enabled:
Protocol:
Exchange HTTP (first block if there are 2)
When
using Outlook externally:
Protocol:
Exchange HTTP (second block if there are 2)
Now
log on to Outlook Web App (OWA) via your browser, type the OOF URL in the
Address Bar.
If the
OOF service is available at this URL, you should now get a page with XML
information or a service page.
If the
OOF service isn’t available at this URL, you’ll most likely get a “403
Forbidden” or “The page cannot be displayed” error.
Get-WebServicesVirtualDirectory
EWS Authentication Methods
Valid certificate
Clear OOF Rule in the mailbox:
========================
1.
Turn off OOF on a problem user and close Outlook
2. Use
MFCMapi tool to logon the problem user"s mailbox (by using Online Mode
profile)
3.
Expand Root Container->Top of Information Store
4.
Right click Inbox folder and click Open Associated contents table
5.
Delete following messages if exist:
a.
Message class == IPM.Rule.Message
0x65EB001E
== Microsoft Exchange OOF Assistant
0x65EC001E
== Microsoft.Exchange.OOF.InternalSenders.Global
b.
Message class == IPM.Note.Rules.OofTemplate.Microsoft
c.
Message class == IPM.Rule.Message
0x65EB001E
== MSFT:TDX OOF Rules
d.
Message class == IPM.Rule.Message
0x65EB001E
== Microsoft Exchange OOF Assistant
0x65EC001E
== Microsoft.Exchange.OOF. AllExternalSenders.Global
e.
Message class == IPM.Note.Rules.ExternalOOFTemplate.Microsoft
f.
Message class == IPM.ExtendedRule.Message
0x65EB001E
== Microsoft Exchange OOF Assistant
0x65EC001E
== Microsoft.Exchange.OOF.KnownExternalSenders.Global
6.
After that, please start Outlook and configure OOF for the user. Please check
whether the issue persists.
How to clean Out of Office
Rules using MFCMAPI
How to Remove an Invisible or Corrupted "Out of
Facility" message with MFCMAPI
